Support

We're here to help you get the most out of Couple Questions Game: Bond. If you have questions, feedback, or need assistance, don't hesitate to reach out.

Frequently Asked Questions

How do subscriptions work?

The App offers subscription plans that unlock premium question packs. Payment is processed through your Apple ID account. To manage or cancel your subscription:

  • iOS: Settings > Apple ID > Subscriptions

Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

Can I get a refund?

Refunds are handled by Apple:

What happens if my subscription expires?

You'll keep access to free question packs and your existing progress, but premium packs will become unavailable. You can resubscribe at any time.

Is my data stored in the cloud?

No. All your game data — progress, answered questions, and preferences — is stored locally on your device. We do not upload your game data to any server.

What happens if I delete the app?

Deleting the App will permanently remove all your locally stored data, including your progress. This cannot be recovered. Make sure to cancel any active subscription before deleting.

Is my data private?

Yes. Your game data stays on your device. We use analytics (PostHog) and error tracking (Sentry) to improve the app, but your answers to questions are never collected. For full details, see our Privacy Policy.

Contact Us

For any other questions or issues, reach out to our support team:

Email: support@notjust.app

We aim to respond to all inquiries within 24 hours on business days.

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